Wrong FNSKU attached

We sell PL products. Our supplier in China just informed us that they mistakenly applied a wrong FNSKU, apparently a random one possibly from other clients of theirs, to one of our SKUs. The shipment has already left from China, my questions are:

what happens when it reaches Amazon warehouse?
What do you sugges as a solution?
Thanks

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4 replies

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Tags:SKU

4 replies

Seller_xDtaDZ1Iek9Fq

5 years ago

In reply to: Seller_JbastRuQIwBLy’s post

you can see whether Amazon can apply new label to this shipment for you. otherwise, if this is ASIN with no stock already in FBA, get that back to yourselves and apply label.

Cheapest is the Amazon label route. try SS and see whether they can do it for you.

Seller_JbastRuQIwBLy

5 years ago

In reply to: Seller_JbastRuQIwBLy’s post

thanks Onemore really appreciate your reply. I have logged a case already waiting to hear from them. But I would really appreciate if anyone know or have been through this before to share their experience and solution with me.

Seller_JbastRuQIwBLy

5 years ago

In reply to: Seller_JbastRuQIwBLy’s post

DarCal_Trading thanks for asking. They are asking me to close the listing, I am worried closing my listing will cause it to lose rank and possibly mean a long wait of days and weeks before they complete the bin check, see attached.
Do you guys have any suggestions?

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