Is anyone here noticing significant increase in Royal Mail surcharges on International items ( weight and size surcharges )? I am guessing these are being feed through the surcharge machine as well now

I would advise checking your OBA account as i have only just noticed this

Hi,

Frustratingly, I keep getting hit with this surcharge on my invoice for Oversize @ £2.25 each. This is for Tracked 48 LBT (Large letter). I know these charges are incorrect because 1/ the packaging type comes within the Large Letter criteria, and 2/ I weigh and apply the postage myself, so I would know if I am using incorrect data.

The main frustration however comes with not knowing which items this surcharge applies too as the individual item identification is not on my main Royal Mail invoice, nor within the Royal Mail invoicing portal.

I just wondered if anyone knows how to find out *which* are the surcharged items, and if anyone has encountered similar issues as ideally I need to resolve this asap!?

Thanks

I know this must have been asked before and I have used it myself, but does anyone have a link to the Royal Mail surcharge appeal form? I have tried searching Google and the Royal Mail suite and can't find anything.

Note, I have the lost/damaged claim form but the surcharge form is a different one.