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Seller_KQwXr5kY5oIPO

Order details page change

Oh what fresh heck is this!!!

What is the purpose behind this change.

It doesnt help at all, we now have to search for information that was readilly available in the old view.

And the icing on the cake is now you can't refund an order unless there is a return request open becuase Amazon thinks we are using their App. We do't use the app, never have, we are purely desktop users.

Please tell me this is not a permanent change!

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Seller_ZJhFeE3tNKzfh

There's been a few posts to this effect. Can only assume its in a small AB test as ours looks the same.

Can you screenshot what it looks like? obscuring any sensitive data of course.

We can still refund on all orders. The only exception being Invoice by Amazon orders - where you can't refund.

00
user profile
Seller_maMOyS1F2RGex

I am trying, but unable to put any seller notes in, and i always like to do that to remind myself who has scammed me. I am now unable to do that, any help please

00
user profile
Seller_DOTUDOmLPuJyz

It is an absolute joke.

There was nothing wrong with the old view, we now have to search for information that was readilly available in the old view.

10
user profile
Seller_d8YGbIjNqwFxn

I only get it if you click on the link from a customer message.

You can still refund press the 3 dots at the bottom and there is a link to refund.

You can also copy the order number and paste it into the search box at the top of the page and it will take you to the order page we all know and love

10
user profile
Seller_mBzMy5fGvPFrw

Yes, had it as when clicking on the order details from a customer message. I hope it's just a glitch

00
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Seller_TRs8x2JRNgiPL

Bloody Amazon leave things alone. If its not broken do not fix it.

00
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Seller_KQwXr5kY5oIPO

Order details page change

Oh what fresh heck is this!!!

What is the purpose behind this change.

It doesnt help at all, we now have to search for information that was readilly available in the old view.

And the icing on the cake is now you can't refund an order unless there is a return request open becuase Amazon thinks we are using their App. We do't use the app, never have, we are purely desktop users.

Please tell me this is not a permanent change!

464 views
9 replies
40
Reply
user profile

Order details page change

by Seller_KQwXr5kY5oIPO

Oh what fresh heck is this!!!

What is the purpose behind this change.

It doesnt help at all, we now have to search for information that was readilly available in the old view.

And the icing on the cake is now you can't refund an order unless there is a return request open becuase Amazon thinks we are using their App. We do't use the app, never have, we are purely desktop users.

Please tell me this is not a permanent change!

Tags:Refunds
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Seller_ZJhFeE3tNKzfh

There's been a few posts to this effect. Can only assume its in a small AB test as ours looks the same.

Can you screenshot what it looks like? obscuring any sensitive data of course.

We can still refund on all orders. The only exception being Invoice by Amazon orders - where you can't refund.

00
user profile
Seller_maMOyS1F2RGex

I am trying, but unable to put any seller notes in, and i always like to do that to remind myself who has scammed me. I am now unable to do that, any help please

00
user profile
Seller_DOTUDOmLPuJyz

It is an absolute joke.

There was nothing wrong with the old view, we now have to search for information that was readilly available in the old view.

10
user profile
Seller_d8YGbIjNqwFxn

I only get it if you click on the link from a customer message.

You can still refund press the 3 dots at the bottom and there is a link to refund.

You can also copy the order number and paste it into the search box at the top of the page and it will take you to the order page we all know and love

10
user profile
Seller_mBzMy5fGvPFrw

Yes, had it as when clicking on the order details from a customer message. I hope it's just a glitch

00
user profile
Seller_TRs8x2JRNgiPL

Bloody Amazon leave things alone. If its not broken do not fix it.

00
There are no more posts to display
user profile
Seller_ZJhFeE3tNKzfh

There's been a few posts to this effect. Can only assume its in a small AB test as ours looks the same.

Can you screenshot what it looks like? obscuring any sensitive data of course.

We can still refund on all orders. The only exception being Invoice by Amazon orders - where you can't refund.

00
user profile
Seller_ZJhFeE3tNKzfh

There's been a few posts to this effect. Can only assume its in a small AB test as ours looks the same.

Can you screenshot what it looks like? obscuring any sensitive data of course.

We can still refund on all orders. The only exception being Invoice by Amazon orders - where you can't refund.

00
Reply
user profile
Seller_maMOyS1F2RGex

I am trying, but unable to put any seller notes in, and i always like to do that to remind myself who has scammed me. I am now unable to do that, any help please

00
user profile
Seller_maMOyS1F2RGex

I am trying, but unable to put any seller notes in, and i always like to do that to remind myself who has scammed me. I am now unable to do that, any help please

00
Reply
user profile
Seller_DOTUDOmLPuJyz

It is an absolute joke.

There was nothing wrong with the old view, we now have to search for information that was readilly available in the old view.

10
user profile
Seller_DOTUDOmLPuJyz

It is an absolute joke.

There was nothing wrong with the old view, we now have to search for information that was readilly available in the old view.

10
Reply
user profile
Seller_d8YGbIjNqwFxn

I only get it if you click on the link from a customer message.

You can still refund press the 3 dots at the bottom and there is a link to refund.

You can also copy the order number and paste it into the search box at the top of the page and it will take you to the order page we all know and love

10
user profile
Seller_d8YGbIjNqwFxn

I only get it if you click on the link from a customer message.

You can still refund press the 3 dots at the bottom and there is a link to refund.

You can also copy the order number and paste it into the search box at the top of the page and it will take you to the order page we all know and love

10
Reply
user profile
Seller_mBzMy5fGvPFrw

Yes, had it as when clicking on the order details from a customer message. I hope it's just a glitch

00
user profile
Seller_mBzMy5fGvPFrw

Yes, had it as when clicking on the order details from a customer message. I hope it's just a glitch

00
Reply
user profile
Seller_TRs8x2JRNgiPL

Bloody Amazon leave things alone. If its not broken do not fix it.

00
user profile
Seller_TRs8x2JRNgiPL

Bloody Amazon leave things alone. If its not broken do not fix it.

00
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