The FBA warehouse sent baby diapers to customers who ordered a topical health product, and customers have now left negative "voice of the customer" comments and bad reviews. Has this happened to anyone else? Opening a case with Amazon in hope that they will sort this issue out and remove the negative feedback and "voice of the customer" that we have received..........

Can someone at Amazon please look in to this asap. It keeps happening! Other sellers are either changing sizes, titles or images on items and customers are ordering thinking they are receiving one thing and getting sent another.

I've just had a customer contact me about one and i've sold loads this week. Another seller has changed the size from XL to Large for no reason.

@Seller_DNQGSsdC7DccM @Seller_ZyGdB49sb7An4

Can one of you look in to this please, i'm fed up and going to lose lot's of money on this specific item.

Child ASIN - B082VLCY1T (the product code is in the title for the child ASIN (OASTS01MB04 ) and this is the XL yet has been changed to a Large

Thanks

Hi, everyone,

We have noticed some customers, claim we have sent the wrong item. So, we ask for picture. Then they upload a picture of just the cardboard packing and the actual contents have been removed, and are not included in the pictures.

We sell hang sell, haberdashery items generally below £15 value.

They are reluctant to actually take a picture of the `incorrect product`.

Can I assume I did send the correct items? I guess we might make the odd order errors. It`s just odd some people do not want to send pictures, either. Just a resend or refund from us.

One lady on eBay offered to send back just the cardboard for a full refund, how considerate of her.

Hopefully, just it is just a few interesting buyers. As 99.9% are wonderful people.

Cheers, sorry for the moaning.