Entire seller feedback is product review still it is not removed

According to amazon seller feedback guideline, if the entire feedback is product review it is eligible to be removed, however both the automated and manual feedback removal process on Amazon does not work.

Order# 202-8524637-2860334

@Julia_Amzn , @Sarah_Amzn , @Ezra_Amazon , @Winston_Amazon Please help with the removal of the seller feedback.