Amazon suspend my account with out any reason
Dear Seller, Thank you for completing the video verification. After reviewing the information from your virtual identity verification, we believe that your account may have been used to engage in deceptive, fraudulent or illegal activity that harms our customers, other selling partners and our store. As a result, your account will not be reactivated.
But I am new seller
So how can I engage in deceptive, fraudulent or illegal activity?
Please help me.
4 replies
Connor_Amazon
Hi @Seller_qMa7zkNChDPHqConnor here, thanks for reaching out to us.
I do see that your identity verification interview has failed due to translator issues and invalid documentation provided. You have another appeal right now that is under review and you will receive an update as soon as our team is done with their investigation.
We appreciate you for your patience.
Connor