Suspected Scam Customer

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
Country changed
user profile
Seller_J1QK6xVpz2L4f

Suspected Scam Customer

Can you stop someone from buying from you? I have a customer that orders and then around 3 days later asks for a refund then buys the same things and again asks for a refund. He has just ordered again and I'm waiting for the refund request. Is it possible to block this buyer? No reason is given for the refund

24 views
1 reply
Tags:Seller Support
00
Reply
1 reply
user profile
Seller_76AUwmqvSyRIM

Can you stop someone from buying from you? - no

Is it possible to block this buyer? - no

If FBM, you can cancel the orders but remember that this will affect your cancellation rate. Or you can mark the order despatched and then refund it without sending the item (you will lose a small amount in fees).

You should report the buyer although it's unlikely that anything will be done

00
Follow this discussion to be notified of new activity