Seller_J1QK6xVpz2L4f
Suspected Scam Customer
Can you stop someone from buying from you? I have a customer that orders and then around 3 days later asks for a refund then buys the same things and again asks for a refund. He has just ordered again and I'm waiting for the refund request. Is it possible to block this buyer? No reason is given for the refund
Tags:Seller Support
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1 reply
Seller_76AUwmqvSyRIM
Can you stop someone from buying from you? - no
Is it possible to block this buyer? - no
If FBM, you can cancel the orders but remember that this will affect your cancellation rate. Or you can mark the order despatched and then refund it without sending the item (you will lose a small amount in fees).
You should report the buyer although it's unlikely that anything will be done
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