Amazon's Invoice Audit is ridiculous for drop-shipper and seeking help !

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Seller_xtu1NfFtPkoDP

Amazon's Invoice Audit is ridiculous for drop-shipper and seeking help !

Yes, I suddenly be deactivated and ask me provide invoices to proof the products, I already admitted I am a drop-shipper, Amazon insist I need provide invoice that contains contact information, strong web site and enough for 1 year sales

- Contact information, no problem, my invoices have all these information

- Strong Web Site and enough for 1 year sales , I am a drop-shipper means I will fulfill order one by one, how a drop-shipper will have stocks for 1 year, Is Amazon understand what is drop-shipping ?

- Strong Web Site, I provided Aliexpress invoices, everyone knows it is a paradise of drop-shipper, but Amazon failed me again.

- Beside, everybody knows 80% products on Amazon are from China, most from small factories, how such 10-15 persons factories can maintain a strong website ? their invoice always hand-write in Chinese with a chop.

I am not blaming Amazon's invoices audit policy, but it should adjust some flexibility for small sellers and drop-shippers.

Yes, my account still frozen, seeking some advises that I can pass this audit !!!

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9 replies
Tags:Account Health, Deactivated, Seller Support
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Seller_nRFmxiQg4EGrw

I provided Aliexpress invoices, everyone knows it is a paradise of drop-shipper,

Perhaps a paradise for dropshiippers; certainly a paradise for counterfeiters.

their invoice always hand-write in Chinese with a chop.

So if a customer doesn't read Chinese, how do they know that you are the shipper of record?

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Seller_4zBzdtgCyS9EI

Are all your characters designed by you, or are you drawing characters owned by brands?

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Atlas_Amazon

Hello @Seller_xtu1NfFtPkoDP

"I suddenly be deactivated and ask me provide invoices to proof the products,"

Thank you for the information provided regarding the issues you have seen. I understand that your account has been impacted, and our team is requesting documents in the form of invoices. Would you be able to clarify exactly what caused the deactivation? Was there a specific ASIN issue or was it the overall supply chain?

If our team has concerns regarding the authenticity or authorization of a product, they will be obligated to request information in the form of an invoice or letter of authorization.

"I already admitted I am a drop-shipper"

You mention that you have a drop shipping model, as mentioned in the thread, you run the risk with this as your documentation is not always guaranteed to meet our requirements.

We recommend setting up partnerships with the suppliers you intend to work with to ensure that there is more stability to the fulfillment and so the set up can be verified in a situation such as this. The agreement should be in the local language, and may require a notarized translation if it is not supported.

We encourage you to continue to refer to this thread with any future questions or updates you have on this situation so we way provide support.

Best,

Atlas

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