Products listed in one department and billed as if in another

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_uO041MVHNr3pA

Products listed in one department and billed as if in another

Can anyone help

I have been running round in circles since the 5th of this month

Having received and order for 6 variation of the same product I realised that I was been charge a higher rate for 5 of them

When checking it showed that the lower costs was for grocery items and the higher for Home and Kitchen

I sell under the department Grocery

With sub categories Food Cupboard > Baking Supplies > Icing & Decorations > Decorations > Cake Toppers > Cupcake Toppers

I have a product Tax Code: A_FOOD_CAKEDECOR

I do not own any ASINS just SKU’s and the ASIN’s were assigned via Amazon at upload.

I have been told that the products should all be in Home and Kitchen under cake topper

Why is it then that as I was approved to sell under Grocery, have all my products listed under grocery I should be paying the higher rate under Home and Kitchen.

Apparently, it’s because- that they feel Home and Kitchen is the right category for me to be billed under despite my listing under grocery.

I did sent a more detailed reply to @Spencer_Amazon Post 5 days ago though no reply so am reaching out to see if anyone can help at all

I own the brand and all products are branded and 100% edible

I should like to also point out that the listings have been running for almost 10 years in the Grocery section. None of my listings are showing in the home and kitchen-. I have again been told that they have to be billed in the higher fee category even though they are not listed in it. Nor can I have my products listed in two categories .

@Ezra_Amazon

@Julia_Amazon

@Sakura_Amazon_

@Sarah_Amzn

@Simon_Amazon

@Winston_Amazon

14 views
0 replies
Tags:ASIN, Fees, SKU
00
Reply
0 replies
Follow this discussion to be notified of new activity

Similar Discussions

user profile
Seller_Pl5G9C3nE9oiD
user profile
Seller_HJjnoExtd8jRT
user profile
Seller_dlpbY2AoRQnKw