Open Box listings for used books
All of a sudden all my listings of used books are now described as “open box” which implies (wrongly) that they are customer returns, that will not help sales. I have had correspondence with Amazon on this but needless to say the reply was rubbish and as usual the agent had not read my email. They really are hard work.
0 replies
Seller_DROodOAYHftnc
Already a couple of threads about this.
I too contacted Amazon about it, but got a nonsensical reply.
Seller_19xPhE8YgkmxW
Hi All,
The above snip was taken by me earlier today, from the UK site - it’s the ‘sidebar’ listing for paperbacks…
- ISBN-10 : 0583123392
- ISBN-13 : 978-0583123396
I access using Mozilla Firefox - and everything I now see in books is Open Box (and my orders have virtually disappeared since this started - although they weren’t great before!)
Hope that’s a help
Brian
Seller_lljyzgTxr5fgI
Seller_HRqC7Eq5Rjcr4
Originally it said used, earlier in the month it changed to “pre-owned”, now this week we have open box. I wondered if this had filtered over from the US site but that is still used-good, used-very good etc so its tinkering on the UK site that we are seeing.
Seller_LKjg1QRrO36Yq
[I tried to post that earlier but couldn’t get on the forum due to this]: