Open Box listings for used books

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_OvNSG0AO7kG9Z

Open Box listings for used books

All of a sudden all my listings of used books are now described as “open box” which implies (wrongly) that they are customer returns, that will not help sales. I have had correspondence with Amazon on this but needless to say the reply was rubbish and as usual the agent had not read my email. They really are hard work.

239 views
29 replies
10
Reply
0 replies
user profile
Seller_DROodOAYHftnc

Already a couple of threads about this.


I too contacted Amazon about it, but got a nonsensical reply.

10
user profile
Seller_19xPhE8YgkmxW

Hi All,

The above snip was taken by me earlier today, from the UK site - it’s the ‘sidebar’ listing for paperbacks…

  • ISBN-10 ‏ : ‎ 0583123392
  • ISBN-13 ‏ : ‎ 978-0583123396

I access using Mozilla Firefox - and everything I now see in books is Open Box (and my orders have virtually disappeared since this started - although they weren’t great before!)

Hope that’s a help

Brian

10
user profile
Seller_HRqC7Eq5Rjcr4

Originally it said used, earlier in the month it changed to “pre-owned”, now this week we have open box. I wondered if this had filtered over from the US site but that is still used-good, used-very good etc so its tinkering on the UK site that we are seeing.

00
user profile
Seller_LKjg1QRrO36Yq

[I tried to post that earlier but couldn’t get on the forum due to this]:

az-error2

az-error

00
Follow this discussion to be notified of new activity