Subject: Missing Reimbursement for 250 Orders – Need Help & Insights from Other Sellers
Hello Fellow Sellers,
We recently analyzed our Amazon return reports (March 16, 2023 – March 16, 2025) and discovered a major issue with our return reimbursements. Here’s what we found:
Total refunds processed: 625
Orders actually returned: 295
Orders reimbursed as lost: 80
Orders with missing data: 250 🚨
For these 250 orders, we neither received the returned items nor were we reimbursed for them as lost. There is no clear status update available in Amazon reports.
We have already reached out to Seller Support for clarification, but we wanted to check if other sellers have faced a similar issue.
🔹 Has anyone else noticed missing return reimbursements in their reports?
🔹 What steps did you take to get this resolved?
🔹 Any tips on how to escalate this with Amazon for a faster resolution?
Looking forward to your insights and experiences! Let’s work together to ensure we all get fair reimbursement for our returns.
