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Account re-activation
Hi sellers
i need my account re-activated. Amazon linked me to another business that I have no association with other than they rented my premises previously. I Sent my companies house listing. They Want affidavits from the the other business? I have no contact details of the previous tenants of my premises.
I cant get through as Amazon ask to put in a 3 digit code and only give out 2 Numbers!!
This is disgraceful. I receive a call and you cut me off
cut off on every call!!!!!!!!! 20 times now
any suggestions
2 replies
Ezra_Amazon
Hi @Seller_P2t7CtJBsyikB,
Can you share the notification Amazon has sent you regarding your account deactivation?
Best, Ezra
Abella_AMZ
Hello @Seller_P2t7CtJBsyikB,
This is Abella from Amazon's Account Health Support. I have reviewed your post above, and understand that your account has been suspended as it has been related to another account, which violates one of our policies.
Even if you do not own another account, your account does share at least one significant point of information with this other account. That information connects their status and actions to your account.
It's crucial to determine what specific information is being shared, as well as how it's being shared.
As stated, the other account holder has purportedly rented your premises. Please provide supporting documentation to confirm this claim.
Kindly keep up posted if you have further queries, we would be more than happy to help you.
Regards,
Abella.
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