ERROR 5995 when trying to Add Product
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Seller_153zO5dxxE6Xt

ERROR 5995 when trying to Add Product

I am getting an Error 5995 on about 10 SKUs from the same brand when trying to Add Product, seller support says I am listing under the wrong brand but when I put UPC in the system says the item doesn't exist in their catalog and I am going in circles anyone have this issue and know a fix???

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Seller_OvL8C4BJWiuS9
In reply to: Seller_153zO5dxxE6Xt’s post

What brand are you trying to add?

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Glenn_Amazon
In reply to: Seller_153zO5dxxE6Xt’s post

Greetings @Seller_153zO5dxxE6Xt,

Thanks for reaching out with your question. In general Error 5995 occurs when a submission attempts to change the Brand Name. It is possible there are ASINs associated with those UPCs that ae a different brand. I'm happy to investigate further if you provide your Case ID. Thank you for your understanding.

-Glenn

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