Orders not coming through
Orders are not coming coming through for the last 2 hours, we normally get 20 or so orders an hour. We have had 5 or 6 orders go into pending however they are staying in pending for all orders:
None are coming through
Wondering if anyone else having this issue.
17 replies
Seller_BoGZAfMUfyb0i
same here, been on chat to seller support for what that was worth, they claim there is no issue and they just haven't had the payments from the buyers yet...
Seller_ginKiclb01hvT
Same for us, we are getting plenty of orders in Pending Status but they are not clearing. Seems Amazon are having problems processing payments to me.
Seller_YcmbvORudT2zm
Same here
We can not confirm this so far, we will need to transfer this to the internal team for further investigation
If there are any system issues on Amazon, we will inform all affected sellers
Seller_BoGZAfMUfyb0i
just had one of the stuck ones come through that was there since 9.30, hopefully things are starting to move?
Seller_7aV9GGKijpErb
ANyone not got orders coming through on manage order page?
Seller_540qgZMXuuXdD
+1 here. It seemed surprisingly quiet, then I checked again late in the evening and suddenly a bunch of orders appeared that had come through hours previously.
Seller_GPLxAbyNPI33I
Well at least you guys are getting orders, pending or otherwise that must be nice!