ERROR 5461 (GTIN Owned)
I am listing a new product on Amazon so I purchased a GTIN from GS1 and filled out the Product Name, Brand, etc then I entered the GTIN-14 into the listing and I got a 8572 error then I waited 72 hours + because that’s what support told me and THEN I got a 5461 error and I know there is a form to fill out but I don’t have the product with the correct packaging and labels yet due to the reason below.
I use a automated fulfillment service and it only fulfills the product if it gets a sale.
2 replies
Michelle_Amazon
Hello @Seller_xFrMJ9gluFMvD,
Thanks for reaching out. Please contact Seller Support and explain the situation to them and ask them if there is anyway they can reach out to get an exception, however, you will likely have to have the item created, and shipped to you so you can provide the required information.
Wishing you the best,
Michelle
