Having trouble verify my account
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Seller_eHdyjo3G5jxLc

Having trouble verify my account

Hi,

I hope you are well.

I received an email from Amazon asking me to re-activate my account by verifying my identity.

However I couldn't find the option of "United State" on the drop down menu, and couldn't find "take a photo of your face" option.

Please could you help?

Thanks!

Pui

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Simon_Amazon
In reply to: Seller_eHdyjo3G5jxLc’s post

Hello @Seller_eHdyjo3G5jxLc,

Here Simon from Amazon, happy to help.

I have checked with the team and it seems that your account is now fully verified.

Could you please check and confirm?

Best,

Simon

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