Anyone else noticing a lot more seller support cases being 'resolved' (obviously without any actual helpful or relevant resolution) without an email reply option, and only the phone call or live chat option available?

We've had a few of these happen over the last few months, but it seems to be on every case now.

Just one more way of seller support fobbing us off?

Getting sick and tired of this.

@Seller_TSXM2A5nxWSuH can you please look at the feedback left for order 204-5500406-5141961

This is 100% a product review

Requested removal and in the same minute I raised the case, it was closed without any opportunity to respond. I then spent 20 minutes on a 'chat' only to be told how to request removal - which I had originally done.

This has happened 3 times in the last 7 days and it is so frustrating!

The Amazon chat service seems to be becoming less effective, as they are struggling to resolve even basic issues.