Hi,

How can I get bar codes for my products and boxes after I have been approved for GTIN Exemption? I'm going around in circles trying to list my product even after exemption approval, and my manufacturer is getting edgy holding my products for so long.

Hi there,

I am new to the Amazon Seller Central platform. I have been an Amazon Seller for a month. I am trying to sell my products in the Gourmet and Food categories. I am aware that it requires the approval of the Amazon Seller's internal team. So far, I have submitted at least 15 applications to sell four products. However, my selling application was initially rejected numerous times by the Amazon Team without any specific explanation. After attempting so many times, I have finally been successful in getting three products approved. However, I am unable to list the approved products on Amazon. When I click on List Product, I am taken to the screen where I can add a product. I then add the product using the product ID, which brings me to a similar item in the catalogue, and when I select the item, it again asks me to "apply to sell". When I click on "Apply to sell", I am taken to the "Request for approval" screen. The request for approval screen takes me back to the list of selling applications page where the selling application appears already approved. This cycle continues to repeat. I have gone through the same process again and again, but have not yet been able to list my first product. There is no error message here either. There appears to be a problem with the Amazon system. I have just spoken with a member of the customer service team. I was advised to raise this issue with the sales team and ask them to give me permission to sell the approved product. My question is, why do I need permission to sell the approved product? I am receiving the standard response from the customer care executive. I am instructed to submit screenshots. Despite providing screenshots of the entire error sequence to Amazon team, they have not been unable to provide a resolution. Many times over the past few days, my call to customer service has been disconnected. It appears that the Amazon team does not have an answer to my question. Is there anyone who can assist me? Thank you in advance.

My best seller, which I advertise, became 'not approved' recently (2 years after starting advertising campaigns).

Turns out to have been as a result of HFSS. This setting 'healthy' should really be 'not in scope'. I cannot change it. SS have said they will, but they haven't. I have updated the nutritional info and HFSS score, which is zero.

Anyway, following advice from SS, the 'ad specialist' has told me that the campaigns in question is now compliant.

Any idea how long re-approval will take?

As is often the case with Amazon, it's a total waste of time dealing with this sort of shh it. It's quite clear that the product isn't in scope of HFSS. And we went through the shambles two years ago when amazon listed everything as Not Healthy.

@Seller_TSXM2A5nxWSuH do you have any knowledge of this?

It would be really helpful if amazon didn't mess about with things which don't need messing about with. I could actually concentrate on my business. Not enslaved to some effing algorithm written by a gormless geek stuck in a basement somewhere and not having seen daylight since leaving university.