Unable to solve error 8032
Hello everyone,
I am desperate for help. Seller Support keeps giving me copy/paste replies and never actually offer a solution other than FAQ pastes.
On the French Marketplace (all of my child asins keep separating with parent ASIN when I edit any child listing on seller central.
To fix this I have to upload a new flat file to bring it back into the relationship which only stays together for a certain time.
There is some error which is conflicting with new variation.
The Error is due to the code error 8032 in Flat File Upload reading following message: "We're unable to assign a child SKU to more than one parent SKU. To fix this, delete the child SKU, then assign the child to a new parent SKU and resubmit"
There appears to be a HIDDEN PARENTS form PAST RELATIONSHIPS
I have already tried to delete child listings for 24 hours and re-create them as seller support suggested and as seen on the help pages.
This problem is contagious and also affects the german market (ie: whenever I edit a child listing on FR it exists the relationship in FR and DE).
I would ideally need Seller Support to clean the previous relationships with old invisible residual parents that no longer exist to fix this problem. However, despite them telling me that they are contacting their internal team, nothing ever happens.
Has anyone ever faced this problem and found a solid fix?
Please help
Thanks.
5 replies
Seller_0L0y98q58bPnI
You must first delete the old relationship before submitting the new one. To eliminate a relationship, you can delete either the parent or child product. When you delete a parent, you remove the relationship between that parent and all its children. When you delete a child product, you eliminate the relationship between just that one child product and its parent.
After you remove the original relationship, you can re-assign the child product to a new parent product
Seller_FhcGxGcbFKlge
@Maja_Amazon could you please see if there is anything you can do on your end?
Maja_Amazon
Hello!
Closing as a duplicate of: Child ASINS exiting Parent ASIN
Please refrain from from creating duplicated threads.
Maja