Amazon are selling my product, How?

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Seller_Rn8htaBasut76

Amazon are selling my product, How?

Hello, Amazon are somehow selling my product on my listing.

  1. How are they doing this? I am private label and the only manufacturer of this product.
  2. They are more expensive but still winning the buy box?

Has anyone experienced and resolved this issue before?

Thanks

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5 replies
Tags:Buy Box, Listings
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Seller_7VbclcPFFRTnc

They are probably buying from you, have you checked your order history

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Seller_8VKq4ww96sNyA

This has happened to us in the past. When I queried it with support, I was told they’d found the stock in their warehouse and didn’t know who it belonged to so just hopped on the listing… I tried to complain about it and ask them to send the goods back, but to no avail. Even when I said we were the Brand Owner of the item, they were not interested - seems they can hop on a listing as they see fit!

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