account health affecting buy box

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Seller_N0WP5YfeKHhg1

account health affecting buy box

hi i was wondering could somebody please help, my account health went under 200 over the weekend and went into at risk of de activation since then i have fixed it and my account is back over 200 at 380 but my sales have hit rock bottom from 70 units a day to 3/4 now i am matching the buy box on 90% of my listings but i am not getting the buy box, from re search poor account health affects you getting the buy box but i have fixed my account health so im confused why it hasn't recovered im really worried, i was wondering if anybody else had this problem in the past and if so how long did it take to recover?

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Seller_4W0LrmrKIJOW4

Hi, did you manage to get anywhere with this, I'm in a similar position but already have a very good health rating so nothing to really improve, just not getting the buy box on over 60 products?

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Seller_ZJhFeE3tNKzfh

Looking at the forums - not having the buy box (even if you are the only seller) appears to be a widespread issue for those who have an FBA offering.

Amazon haven't yet advised if there is a known issue as far as I'm aware...

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Winston_Amazon

Hello @Seller_N0WP5YfeKHhg1,

Highly recommend that you check out this thread, Lost Buy Box (Featured Offer) MEGATHREAD, and post your asin there.

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