Hello colleagues,

Has anyone ever encountered a similar issue with the DAC7 as I have? I’m facing a deadline in the USA, where they’re asking me to provide information for DAC7. I’ve already submitted my French VAT number (equivalent to NIF?), as well as all my VAT numbers linked to the PAN EU, but I can’t move on to the next window as the "save and continue" button is greyed out.

Despite opening cases, I keep receiving irrelevant responses.

I’m required to verify information under DAC7 Directive and also re-verify current details for 'Inform Customers ACT' (I live in Ireland and sell in the US)

The problem: When re-verifying business details, now I am required to enter a “COMPANY REGISTRATION NUMBER” which I do not have. I am a Sole Proprietor who trades with a 'DBA' name. I completed my Tax Interview as an “Individual.”

Firstly, I don’t know why I am being asked for a Company Reg Number, if I don't have a company? (IMAGE 1)

I worry my account may incorrectly recognize me as a business entity, possibly due to my use of a DBA (common practice in Ireland).

When I look at options to update my "Business Information" in Account Info, the only viable option is “Privately Owned Business,” which I assume may be for LLCs or corporations? There is no option for Individual (IMAGE 2)

When I go to Verify the DAC7 info, it’s also asking me for a Company Reg No. and Business VAT/GST number. I don’t know how to proceed, and I have 28 days until deactivation.

I've tried to speak to Account Health and to get assistance, but after many attempts no real clarity or resolution has been given and I'm very worried.

Can any Amazon Moderators help with this, please? (CASE NUMBER: **16525935651)

• In particular, is it possible to officially check if my Seller account recognizes me as a "Business/LLC" or "Sole Proprietor/Individual"?
• And if it is incorrectly as a separate business entity, how can I correct that?

I would really appreciate any advice and assistance?

S.

Image 1

Image 2

Hello @Roxy_Amazon,

Thanks for your reply.

I was unblocked, but I’m now facing another issue again with DAC7.

Please check the screenshots. They are asking me to provide the "company registration number," but when I click on it to enter the information, I get an error message saying: "We cannot process your request. You are currently undergoing another verification. Please retry once the verification is completed."

It’s been almost two weeks now, despite the case I opened. I have all the necessary information, but I can’t submit it.

Do you have any idea what might be causing this?