I downloaded qz tray to my amazon account, and it is not working with my dymo 4xl. It won't print the labels. I tried switching to a regular printer (which would be a nightmare because I would have to hand cut out every label, and manually tape it on every package.) It prints, but it wastes two sheets of paper because it prints the label on one page and order details on a second piece of paper. I don't need or want the order details to print. I tried switching back to Amazon Print Connect which was working just fine before I made this change.....and now my Amazon print connect won't work with my Dymo 4XL. I've tried this on all three of my computers....and none of them will print the labels from ez tray or Amazon Print Connect. I called Amazon support and they said there were not aware of any issues and could not suggest any fixes. When click print to print the label, the shipping label is squished together into a half inch thickness and rest of label is white.. What can I do to fix this? I'm desperate to get my shipping done, but nothing will work. I've rebooted, reloaded the printer software, basically everything else I could think of. I tried it on a second unrelated computer using Amazon print connect at the same time, and it also is not working. Went to a third location and tried it on a third totally unrelated computer and it isn't working there either. Does anyone have any suggestions? Has Amazon stopped allowing/supporting the Dymo 4XL? Anyone else with this problem?
