Mumsnet !
Check out the Amazon thread on Mumsnet yesterday ! By and large, it seems that respectable middle-class Britain is celebrating Amazon's amazing customer service, particularly the helpful way they suggest you ask for a refund if things might possibly arrive late, and the way that you don't have to return an item to get a refund on it anymore. I have flagged up that it is the individual sellers who are footing the bill, not Amazon - but my voice has been overwhelmed. People just do not realise. They think its Amazon's amazing caring generosity. If anyone is on Mumsnet, now is the time to set the record straight. People just do not know.
24 replies
Seller_mxez2L8QjE6WW
Yet they would be among the first to condemn shoplifting, not realising that theirs is basically the same mind-set - something for nothing. Yippeee!!!
Seller_DTrNv5POp8UZl
Exactly why I switch off FBM a week before - years of experience tells me its certainly not worth it - ebay is no different,
Seller_Fg2fqaWOnEtha
After the weekend I will lengthen the handling times so they arrive after Christmas, a part from a few items that sell well and cost little that even if I have to refund some it won't be the end of the world.
Seller_ZJhFeE3tNKzfh
LOL what would their DD and DS think of them. AIBU?
Seller_540qgZMXuuXdD
Are you able to post just the end of the URL, or the thread subject so we can find it? Thanks.
Seller_rEkC00TFnCT4F
Thank you for understanding this issue.... I'm resellers on the Amazon platform. Basically I've realised selling on Amazon is a zero sum game, No matter what we as resellers do Amazon will always win. People buying on Amazon return £2.00 items back .... using a label that costs £3.00 odd. Amazon has got sellers so used to this kind of service they think Amazon is the best not realising whatever their behaviour Amazon is the ultimate winner. Customers buy what they don't need, all the noise about Black Friday deals ultimately has fizzled out. Customers are not able to understand what a good deal nowadays mean... put the prices up by 50% and then reduce it by 40% on Black Friday!
Seller_raHZbxvpfgJs3
Unleash the second half of the link and let the legions of Amazon sellers descend upon it!
Actually probably best not to do that but it does give a useful insight into the views of Amazon customers. I have had many people tell me how they game Amazon only for me to begin ranting that they are in fact ripping off a tiny seller who's probably struggling.
