How long does reactivation take?
Shortly after making my account it was deactivated which I understood to be due to needing to have my documents verified. That was October 2020. I sent everything in and still nothing, in January I sent in some additional documents (my bank didn’t have my full name so I changed that and sent another statement in) 4 months on and I’ve not yet had any response. Don’t really understand what else I can do.
0 replies
Seller_NoMNQDGnEW5Bx
There is a massive backlog so you’ll just have to be patient although from January is a long time. Did you send absolutely everything and did every detail match? Have you submitted a UTR / Company details?
Seller_gV4seiNsSnB1M
No, I’m a sole trader but had to pick a store name so made sure it was something that wasn’t taken, which, well it wasn’t in October!