How long does reactivation take?

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Seller_gV4seiNsSnB1M

How long does reactivation take?

Shortly after making my account it was deactivated which I understood to be due to needing to have my documents verified. That was October 2020. I sent everything in and still nothing, in January I sent in some additional documents (my bank didn’t have my full name so I changed that and sent another statement in) 4 months on and I’ve not yet had any response. Don’t really understand what else I can do.

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Seller_NoMNQDGnEW5Bx

There is a massive backlog so you’ll just have to be patient although from January is a long time. Did you send absolutely everything and did every detail match? Have you submitted a UTR / Company details?

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Seller_gV4seiNsSnB1M

No, I’m a sole trader but had to pick a store name so made sure it was something that wasn’t taken, which, well it wasn’t in October!

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