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Seller_xpYhDLON8H4LH

ODR impacted, appeal rejected, shipping label purchased through buy shipping

Please could someone take a look at order 205-0868162-0390719

Buyer opened a-z as item was not delivered, Amazon refunded the buyer but has impacted our ODR, we sent appeal highlighting ODR is protected when purchasing shipping with Amazon Buy Shipping but it was rejected.

Kind regardsStuart

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Tags:A to Z Claims
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Seller_xpYhDLON8H4LH

ODR impacted, appeal rejected, shipping label purchased through buy shipping

Please could someone take a look at order 205-0868162-0390719

Buyer opened a-z as item was not delivered, Amazon refunded the buyer but has impacted our ODR, we sent appeal highlighting ODR is protected when purchasing shipping with Amazon Buy Shipping but it was rejected.

Kind regardsStuart

Tags:A to Z Claims
00
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5 replies
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Seller_ZVAz3d5lZuGid

No-one will look at it or even see your post unless you tag in some forum mods to your post.

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Julia_Amzn

Hello @Seller_xpYhDLON8H4LH, Thank you for reaching out. I will forward your appeal to the partner team and get back to you with an update. 😄

Best, Julia.

00
user profile
Julia_Amzn

Hello @Seller_xpYhDLON8H4LH, hope you doing great! Upon further review, the partner team has decided to reverse their original decision. The order defect rate will be updated within 48 hours to reflect this change.

I am awaiting your confirmation.

Thank you! 😄

00
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user profile
Seller_xpYhDLON8H4LH

ODR impacted, appeal rejected, shipping label purchased through buy shipping

Please could someone take a look at order 205-0868162-0390719

Buyer opened a-z as item was not delivered, Amazon refunded the buyer but has impacted our ODR, we sent appeal highlighting ODR is protected when purchasing shipping with Amazon Buy Shipping but it was rejected.

Kind regardsStuart

30 views
5 replies
Tags:A to Z Claims
00
Reply
user profile
Seller_xpYhDLON8H4LH

ODR impacted, appeal rejected, shipping label purchased through buy shipping

Please could someone take a look at order 205-0868162-0390719

Buyer opened a-z as item was not delivered, Amazon refunded the buyer but has impacted our ODR, we sent appeal highlighting ODR is protected when purchasing shipping with Amazon Buy Shipping but it was rejected.

Kind regardsStuart

Tags:A to Z Claims
00
30 views
5 replies
Reply
user profile

ODR impacted, appeal rejected, shipping label purchased through buy shipping

by Seller_xpYhDLON8H4LH

Please could someone take a look at order 205-0868162-0390719

Buyer opened a-z as item was not delivered, Amazon refunded the buyer but has impacted our ODR, we sent appeal highlighting ODR is protected when purchasing shipping with Amazon Buy Shipping but it was rejected.

Kind regardsStuart

Tags:A to Z Claims
00
30 views
5 replies
Reply
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Seller_ZVAz3d5lZuGid

No-one will look at it or even see your post unless you tag in some forum mods to your post.

10
user profile
Julia_Amzn

Hello @Seller_xpYhDLON8H4LH, Thank you for reaching out. I will forward your appeal to the partner team and get back to you with an update. 😄

Best, Julia.

00
user profile
Julia_Amzn

Hello @Seller_xpYhDLON8H4LH, hope you doing great! Upon further review, the partner team has decided to reverse their original decision. The order defect rate will be updated within 48 hours to reflect this change.

I am awaiting your confirmation.

Thank you! 😄

00
Follow this discussion to be notified of new activity
user profile
Seller_ZVAz3d5lZuGid

No-one will look at it or even see your post unless you tag in some forum mods to your post.

10
user profile
Seller_ZVAz3d5lZuGid

No-one will look at it or even see your post unless you tag in some forum mods to your post.

10
Reply
user profile
Julia_Amzn

Hello @Seller_xpYhDLON8H4LH, Thank you for reaching out. I will forward your appeal to the partner team and get back to you with an update. 😄

Best, Julia.

00
user profile
Julia_Amzn

Hello @Seller_xpYhDLON8H4LH, Thank you for reaching out. I will forward your appeal to the partner team and get back to you with an update. 😄

Best, Julia.

00
Reply
user profile
Julia_Amzn

Hello @Seller_xpYhDLON8H4LH, hope you doing great! Upon further review, the partner team has decided to reverse their original decision. The order defect rate will be updated within 48 hours to reflect this change.

I am awaiting your confirmation.

Thank you! 😄

00
user profile
Julia_Amzn

Hello @Seller_xpYhDLON8H4LH, hope you doing great! Upon further review, the partner team has decided to reverse their original decision. The order defect rate will be updated within 48 hours to reflect this change.

I am awaiting your confirmation.

Thank you! 😄

00
Reply
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