Secondary User Permissions

Hi, I have setup a secondary user on my account but need them to have access to the case log to raise and review new support tickets. But they do not have access to the this, and i can not see in the user permissions page a setting for this.

Thank you

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4 replies

Manage Inventory

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Seller_f5cnodyVjLD4S

5 years ago

In reply to: Seller_pv1buAq3Tv24B’s post

Go to Settings in Seller Central (top right) User Permissions and scroll down to bottom for Settings > manage your cases and assign.

Seller_pv1buAq3Tv24B

5 years ago

In reply to: Seller_pv1buAq3Tv24B’s post

Hi Thank you, but the user has this setting active but still no access?

the get the below error;

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