Vtr and international postage

Hi @Silverfish_Books1

Thank you for reaching out to the forums community.

That’s a commendable maintenance of the metric much appreciated.

The following items are not included in the Valid Tracking Rate calculation:

• Domestic packages delivered by carrier or shipping service provider not integrated with Amazon
• Domestic packages delivered with untracked delivery services/delivery methods (e.g. stamps/franking)
• Digital products, e.g. audio book
• International shipments (excluding shipments that are dispatched from China): International packages that are ordered on Amazon.co.uk but dispatched from outside the UK or China
• Shipments that are delivered using labels purchased on Amazon’s Buy Shipping services (also known as MSS), the delivery service provider, delivery method and tracking ID are automatically provided by the delivery services provider to Amazon

For more insights on this we request you to kindly reach our seller partner support by a click here

Or you can refer to our policy on valid tracking rate by a click here

Regards,
Xavier