Dear Amazon Support Team,
I hope this message finds you well.
I would like to ask you to tell me what is wrong with the set of documents that I recently sent you.
What else can we do about this?
Regarding the supply chain demonstration, we do not have access.
Our distributors are not required to send us the requested documents, they sent us what documents they could to resolve the issue.
As you have noticed, they provided us with the certificates of conformity of the purchased products, which clearly state that our products are not counterfeit.
You requested the contact information of our distributors, but I know for sure that you did not contact them to validate the idea that the collaboration is real.
What else do you want from us?
You are blocking our business when we have presented you with clear (original) invoices that the goods are authentic.
We would like to resolve this issue as soon as possible.
Warm regards,
Eugen
