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Help Needed Reactivating An Old Account
Hi Everyone,
I need help and advice on how to go about reactivating my account.
When I click on the red reactivate button, I don't see a way to contact and appeal.
I have attached a screenshot here to help. I appreciate you taking a look and thank you very much in advance.
Kind Regards
Samuel
27 replies
Seller_76AUwmqvSyRIM
Yours is probably an issue that reluctantly must be handled by Seller Support.
Give them a go but be prepared for a long back & forth email ping pong until they understand your question.
Angie_Amazon
Hi @Seller_cIPnfqSywUcbe,
I'm Angie, part of the UK forum community. It's a pleasure to greet you.
I understand you would like to reactivate an old account, but the page does not redirect you correctly.
I was reviewing your account and found that in the home page of your seller central you should see and additional banner that says: “Additional information required for verifying your selling on Amazon account”, once you see the yellow banner please proceed to click “Provide the required information” or click here.
Provide the verification information that is missing, and the team in charge will begin the process of reactivation. If you face any error or problem following this process, please let me know.
Also thank you everyone who tried to help a colleague out on this thread. 🤝
Best regards,
Angie 🌷
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