You have been found to be related to an account beginning with Eminence Edge

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Seller_XdlhMnV83GCAE

You have been found to be related to an account beginning with Eminence Edge

Hi There,

I recently verified my identity on Amazon and my account is in the UK and I am listing my first product on the UK marketplace.

But this listing was made in the UK and Italy marketplaces then Amazon sent me a notification.

"Your Amazon.co.uk seller account has been disabled in accordance with Section 3 of the Amazon Business Solutions Agreement. Your listings have been disabled. Funds will not be transferred to you, but will be held in your account while we work with you to resolve this issue. For more information, please review the Funds Distribution Eligibility Policy: https://sellercentral.amazon.co.uk/gp/help/external/help.html?itemID=9RA9LYBJ3QP27M6 Please submit any open orders to avoid further impact to your account."

I apologize to Amazon with submitting an appeal and providing all the details but Amazon sent me a notification again needing more information. I submitted this document 5 times but Amazon keeps sending me a notification again for needing more information.

I humbly request you to help me resolve this issue.

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3 replies
Tags:Account Health, Account users, Deactivated
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Ash_AMZ

Hello @Seller_XdlhMnV83GCAE,

Ash here to assist. It has been understood that you need help with your account reactivation.

Did you register any global selling account in any other regions?

If yes, you wouldn’t be able to close or delete the other account until you resolve the account violations.

Did you get any recent deactivation notification? If yes, kindly share it on this thread for better assistance.

To find out the deactivation notification please follow the below steps :-

Please click on the Menu bar - Performance - Performance notifications.

If you have any further questions, please don't hesitate to contact us on seller forums. The forums community and I, are here to assist with your concerns.

Regards,

Ash.

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