I sell handmade jewellery and since yesterday evening I have been unable to create a new listing.
As there are lots of details with jewellery, I usually copy an existing listing that's similar, change photos and edit all the details to fit the new product. Last night I had to abandon the first listing as it was asking for some kind of certificate which I said I didn't have, it granted exemption I then had to create a new one from scratch from that page and got an error message, so I gave up and saved it to drafts.
Today it was not in drafts so I started again by copying an existing listing and editing . I noticed that the main photo space had something already in it so it couldn't be used, I had to move that along to the last space so I fit my images in space 1-8.
Many of the attributes I usually use such as style tags, type of closure, colour and other descriptive ones were gone completely and replaced with multiple ones repeatedly asking for dimensions and sizes, and loads of irrelevant safety stuff that doesn't apply to my business.
When I go to submit the completed form I get this...
An error occurred when we tried to process your request. We apologise for the inconvenience.
Rest assured that we are working to resolve the problem as soon as possible. Please try again at a later time.2024-08-06T13:56:39.346Z G59GK35Z9DK5SY7H2ZJE
-The attributes are invalid.
-The attributes are invalid.
-The attributes are invalid.
-The attributes are invalid.
-The attributes are invalid.
-The attributes are invalid.
-The attributes are invalid.
-The attributes are invalid.
Do we have any idea what's happening here? It's not self explanatory at all and I need to be able to work from existing listings, and the relevant attributes need to be there. I'd like to get my new listings added ASAP, it was working fine on Sunday evening because I added 2 new products. Please help!
