Quantities Mysteriously changed to 200?
Anyone else noticed this ? I normally keep FBM quantities of an SKU at 7. This morning I have about a dozen FBM SKU’s that have been changed to quantity 200 overnight.
Furthermore I had 9 FBA listings that were showing as Stranded Inventory. They had been converted to FBM - also with quantities of 200
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Seller_KKcTTZzy6Jd6Q
Do you use the same 3rd party software? (logicsale)
Seller_KJBLG8HzXH5jF
same problem with us. nearly 74 lines converted to FBM with Qty 200 and got couple of orders as well.
Seller_KJBLG8HzXH5jF
Hi Elusive
Are you using Logicsale as a repricer?
Seller_AZX1paZWSlmiH
It is a problem with a malfunction with Logicsale , I woke up at 4am this morning and noticed so put everything on holiday mode, changed the password etc
Its effected my stock , changed most to 200 units , changed 90% of the stock to £18, that caused 600 fair price violations that I have sorted today ., and it activated hundreds of out of stock sitters to 200, even though the stock link from logicsale and amazon I disabled some time ago
Ran the optimisation for a hour and the prices adjusted but not the inventory , and 50% of the sales in that hour were for activated out of stocks, so its back on holiday mode whist Logicsale get their act together
Seller_AZX1paZWSlmiH
Logicsale told me some years ago that this issue could never happen , but it has, its been a complete nightmare today with 9000 in stock listings changed 200 units and a further 2000 out of stock set at 200units
Plus refunds , as even at 4am those buyers who cannot sleep were snapping bargains up I didn’t have, its cost so far a few thousand pounds in sales , and yet to see how logicsale are going to address that issue, my time my staffs time, trying our best to get on top of this which so far we haven’t