Countries
Read only@Spencer_Amazoni have seen you help some other sellers jn a similar situation.
I have a own branded (brand registry registered) ASIN that is quite new.
I have only sold a couple of units and have a lot more stock inbound.
Similar competition products are priced at £130 to £180 and I am priced at £150.
But I can't have a featured offer unless I price the item at £50.
On the price health page it states there is no reference price.
I need to have a featured offer at £150 to make a profit on this item.
I am pretty sure the issue is a reference price problem.
The ASIN is B0DJZL1S69
Seller support have been less than helpful so anything you can help with will be great.
Hello @Seller_rziLtjYanKaZR,
We have a thread specifically for Buy Box issues.
Lost Buy Box (Featured Offer) MEGATHREAD
In this thread I ask our sellers to share the ASINs where they lost the Buy Box. I then share these ASINs with the Buy Box team who check for eligibility.
Please be aware, this team does not share the outcome with me. If you want to know if you are eligible or not, you have to open a case with Seller Support.
Here are two articles regarding the Buy Box / Featured Offer.
I saw you also posted on the MEGATHREAD and I have shared your ASINs with the Buy Box team. Please continue posting on the MEGATHREAD.
I am closing this thread as a duplicate.
Regards, Spencer