If Jeff out of the office?
I sent an email to jeff@amazon.com 8 days ago and have not had a reply.
Has anyone else written recently? How quickly are they responding?
I think there is managingdirector@amazon.com as well. Is that the same team?
Thanks
0 replies
Seller_EJIX7rqDNQJi2
They only respond when you contact them with genuinely urgent an important issues, such as a suspension or incorrectly closed A-Z claim. I always receive a reply within a few hours.
Seller_uy6XfqggidpUA
Both emails addresses, having been shared far and wide must be inundated with messages.
Now genuine concerns are being overlooked, ignored and heavily delayed as a result. Its just a case of waiting to see if they respond or not.
Seller_AbZLtU78ootR7
Time for a reality check. Amazon has a workforce of more than half a million in the US, and is the second largest employer in America.
Amazon has more than a hundred million Prime users, not counting untold millions of occasional customers.
How many emails do you think go into Jeff gets every second of the day?
Seller_Yja9oH7DLHk2I
I am trying to resolve it with Amazon. That is why I wrote to Jeff.
Seller_mQzM8i0mkBUO3
i think the question should be is jeff ever in the office which you find the answer No
everytime i email it always says they are answering on behalf of jeff and will get a answer it then just goes straight to the performance team or other office that did not reply or copy and pasted the reply
they really should bring back chris north at least when he was in charge i always found he would reply personally and even call me and speak to me on the phone but i suppose with bots him and all other staff are no longer required
Seller_aM6EyM3iNnXkL
I’m just checking, but no one here actually thinks that ANY email gets anywhere near Jeff or the higher management surely!!!
Seller_6sxtIS0RbZ5k7
Absolutely not, but it does seem to get to a team for whom English is their first language which is always helpful!!
Seller_6sxtIS0RbZ5k7
Just for the record, I was given the ‘Jeff’ email address by a friend who works for Amazon and this one is also used by staff in the FCs.
Seller_0pkMTMROIPEmY
@Kika My version of events is somewhat different on the vino I recall saying about 5 times are you sure you want one you don’t have to! You did down the whole glass though in one go!
The Event was pretty good some aspects of advice are unusual and would potentially highly detrimental to an existing business, but some good. The hosting was excellent well worth going to one @Anglozone
Seller_0pkMTMROIPEmY
I should add this event was hosted at Amazon HQ but held by ScaleforRetail, although they must have some significant influence at Amazon to host at event there, security is extremely tight to say the least.
It’s a shame Amazon aren’t hosting events that are more engaging for their third party Sellers in a more direct manner, both sides would understand a whole lot more if this was the case.
