Request to extend DD+7 policy until 30 September 2025
Hi,
@Julia_Amzn @Sarah_Amzn @Sakura_Amazon_
I requested for an extension to my DD+7 Policy but received no reply yet. Can you please help me get this extension. No response from these emails!
30 replies
Seller_hOZNPw7G8FIjl
Did you email eu-uk-reserve-policy-extension (at) amazon (dot) co (dot) uk?
I did and got a reply with the extension just two days after I emailed them. When did you email Amazon?
Julia_Amzn
Hi @Seller_h7lrNB1vpG9Xs,
Thank you for posting..
Did you receive an email with an extension proposition as stated in the Extending DD7 Policy Exclusion?
Kind regards,
Julia.
Seller_7pTs15IYXmTOB
I received a response and also since then payment has been released instantly. However, the back dated payments continue to be held.
May be give it two days for them to respond?
Seller_cRJ1Gyyltpkzi
@Julia_AmznI've also sent an email following the proposition email but not had a response. Do you have a timeframe or a way to see the progress?
Seller_JkJ5Wu8mvvXN6
Amazon have me on that too and it is really hurting to be honest, i understand a small reserve. what can I do, been on it for a few months now, is it to late to ask for an extension?
Seller_JFeuvvv6EKbat
We have also sent a request as its had a horrific impact as timing was just wrong for our business I sent email Monday really hoping to get the money out of account level reservebut no reply yet
Seller_5yoXu27m4d7XW
Honestly i did not know if sellers are able to request extension til sep. 2025. Requested extension Now after struggling with cash flow for few months already. Fingers crossed.
Seller_rxXZmpvlll9GP
We have also requested an extension but had no reply.
Seller_rxXZmpvlll9GP
We have now received a reply and they have extended it to September 2025
