compliance-verification@amazon.com
Hello, everyone!
Today I received an email from compliance-verification@amazon.com
No notifications in my Amazon account, this is strange and suspicious, but my payments in Australia are indeed frozen and just recently I opened a case with the seller's support service because of this.
I'm afraid that this may be phishing and I'm afraid to follow the link. Tell me, please, who received emails from this address, is it safe?
Here is the text of the letter:
[Action required] Amazon Account Verification
Hello Amazon Customer,
Amazon recently sent you an email requesting information to verify your account. Amazon needs to verify the identity of VLAD..... or your payments may remain on hold.
Acceptable types of identity documentation include official government issued documentation, such as a passport, driver’s license, permanent resident card, or a national identification card. Please note your document must include date of expiry if applicable, or it cannot be processed.
Click on the button at the bottom of this email to verify the information through a secure tool. Any information used for this verification will be securely stored and used for compliance purposes only.
Do not reply to this email with any personal information or documentation. Reply to this email if you have any questions.
Thank you,
Amazon
Reference Number: 89d4.....
1 reply
Connor_Amazon
Hi @Seller_4xHQRgh7JrVA8
Connor from Amazon here, thank you for reaching out to us.
I've reviewed your account and do not see any pending verification actions that need to be completed on your end.
Please disregard that e-mail and do not click on any of the links on it. Can you please report the e-mail by using the Customer Service page and select "Report Something Suspicious". You can find this option under "Help with something else"
Our support team will investigate this e-mail and take the appropriate action.
Please let me know if you have any other questions or concerns.
-Connor