Account Reactivation
I am trying to get my seller account reactivated. The reactivation screen says that I need to address 'the issues below' in order to reactivate my account, but there are no visible policy violations or anything that I can address. Can anyone please advise me on what to do next?
Account Reactivation
I am trying to get my seller account reactivated. The reactivation screen says that I need to address 'the issues below' in order to reactivate my account, but there are no visible policy violations or anything that I can address. Can anyone please advise me on what to do next?
6 replies
Ezra_Amazon
Hi @Seller_7xOpYBEaX4aWj,
Thank you for getting in touch.
Could you kindly provide us with a screenshot of the Amazon notification you mentioned?
Regards, Ezra
Seller_yk3kzHpjMMa4B
Hi @Seller_7xOpYBEaX4aWj,
I am Mary here to assist you.
From your post we understand that you need help with your selling account.
However, for better understanding of the issue could you please provide us the performance notification that you have received from the team at the time of account deactivation so that we can assist you and provide more insights on the same.
Furthermore, for dedicated assistance with appeal support, we would recommend you to speak to the Account Health Support team via the “Call me now” button on the Account health page.
If you need any further assistance, you can post here so that we can help you.
Regards,
Mary.
Account Reactivation
I am trying to get my seller account reactivated. The reactivation screen says that I need to address 'the issues below' in order to reactivate my account, but there are no visible policy violations or anything that I can address. Can anyone please advise me on what to do next?
Account Reactivation
I am trying to get my seller account reactivated. The reactivation screen says that I need to address 'the issues below' in order to reactivate my account, but there are no visible policy violations or anything that I can address. Can anyone please advise me on what to do next?
Account Reactivation
I am trying to get my seller account reactivated. The reactivation screen says that I need to address 'the issues below' in order to reactivate my account, but there are no visible policy violations or anything that I can address. Can anyone please advise me on what to do next?
6 replies
6 replies
Ezra_Amazon
Hi @Seller_7xOpYBEaX4aWj,
Thank you for getting in touch.
Could you kindly provide us with a screenshot of the Amazon notification you mentioned?
Regards, Ezra
Seller_yk3kzHpjMMa4B
Hi @Seller_7xOpYBEaX4aWj,
I am Mary here to assist you.
From your post we understand that you need help with your selling account.
However, for better understanding of the issue could you please provide us the performance notification that you have received from the team at the time of account deactivation so that we can assist you and provide more insights on the same.
Furthermore, for dedicated assistance with appeal support, we would recommend you to speak to the Account Health Support team via the “Call me now” button on the Account health page.
If you need any further assistance, you can post here so that we can help you.
Regards,
Mary.
Ezra_Amazon
Hi @Seller_7xOpYBEaX4aWj,
Thank you for getting in touch.
Could you kindly provide us with a screenshot of the Amazon notification you mentioned?
Regards, Ezra
Ezra_Amazon
Hi @Seller_7xOpYBEaX4aWj,
Thank you for getting in touch.
Could you kindly provide us with a screenshot of the Amazon notification you mentioned?
Regards, Ezra
Seller_yk3kzHpjMMa4B
Hi @Seller_7xOpYBEaX4aWj,
I am Mary here to assist you.
From your post we understand that you need help with your selling account.
However, for better understanding of the issue could you please provide us the performance notification that you have received from the team at the time of account deactivation so that we can assist you and provide more insights on the same.
Furthermore, for dedicated assistance with appeal support, we would recommend you to speak to the Account Health Support team via the “Call me now” button on the Account health page.
If you need any further assistance, you can post here so that we can help you.
Regards,
Mary.
Seller_yk3kzHpjMMa4B
Hi @Seller_7xOpYBEaX4aWj,
I am Mary here to assist you.
From your post we understand that you need help with your selling account.
However, for better understanding of the issue could you please provide us the performance notification that you have received from the team at the time of account deactivation so that we can assist you and provide more insights on the same.
Furthermore, for dedicated assistance with appeal support, we would recommend you to speak to the Account Health Support team via the “Call me now” button on the Account health page.
If you need any further assistance, you can post here so that we can help you.
Regards,
Mary.
