Approval of invoices for branded products
Dear Amazon Support,
Request to approve my listings and invoices.
I sell wholesale products and amazon requires invoices which I submit but it keeps rejecting my invoices. I am generating good sales on some other products which have been approved but whenever I try to sell a new product my invoices gets rejected.
Please note that invoices for new products are from same suppliers which Amazon has accepted in the past to approve my other listings. The suppliers from whom I am buying my inventory are very renowned and legit. I contacted help centre several times to help me out in the situation but they also just waste time. I told them if you want to contact the supplier you can do that to verify my purchases. Sometimes they ask to provide suppliers' supplier invoice where they bought these products from. Let me clarify that no supplier provide their purchasing invoice. I requested them several times and obviously for business reasons why would they give me the invoices of their purchase.
I am unable to increase my catalog due to this problem. Lot of my inventory is just sitting in my warehouse because they couldn't get approved.
Please reach out to me and resolve this problem. I'll provide any document you require to verify my purchases. Thank You
7 replies
Noor_Amazon_
Hi @Seller_jze1Sfo4DVW54,
Is this a new product or you've been asked to provide invoices in order to appeal for a policy violation related to product authenticity?
Regards,
Noor
Seller_lL63ENO3wtd35
HI, I'm also still facing this issue still last few years but didn't get any response form any brand so still all products sitting in my warehouse and I've wasted my lot's of money because I don't know how can I contact to real distributor or supplier .
Seller_SC2lPEdtwVK0t
The sams thing happened to me also , i apply several time for approval. But everything got rejected without proper reason. They don’t even call my supplier
Please do the needful
Hope for the best result