We have opened the CSBA service, and the after-sales service is handled by Amazon customer service, but the customer service responsible for reviewing negative feedback removed our request to delete negative feedback. This is very unfair! We spent money to purchase Amazon's official service, which resulted in customers being unable to communicate with us directly and bringing negative feedback, but we were unable to remove it! ! !

Case ID: 306-7946325-4049913 302-8311855-0685910 305-3026131-9633963