Account Deactivated because of Payment Verfication
I received the email below from Amazon
What type of document do I need to provide?
-- A scanned copy of a certified bank letter for the account currently entered as a deposit method in Seller Central: account number ending in ”.
The document must meet the following criteria:
-- The document must be dated within the last 12 months.
-- The document must show the bank account number, the bank logo, and the account holder's name.
-- If you are operating as a business, the bank account must be in the name of the business.
-- The document must not be a screenshot.
I submitted a certified bank letter, and they keep rejecting it, any ideas how to solve this?
Account Deactivated because of Payment Verfication
I received the email below from Amazon
What type of document do I need to provide?
-- A scanned copy of a certified bank letter for the account currently entered as a deposit method in Seller Central: account number ending in ”.
The document must meet the following criteria:
-- The document must be dated within the last 12 months.
-- The document must show the bank account number, the bank logo, and the account holder's name.
-- If you are operating as a business, the bank account must be in the name of the business.
-- The document must not be a screenshot.
I submitted a certified bank letter, and they keep rejecting it, any ideas how to solve this?
5 replies
Seller_ae51e0CJoHqCX
If you go to the bank and ask for a cerified bank letter for your account, they will provide you with one. They do it all the time now for any new or existing business. It is part of the due diligence for money laundering etc.
All you need to do once you have it is scan the document and then save this as a PDF document then send the pdf to Amazon. This is different from a screenshot.
Seller_RkhwrnqBiEnqv
@Spencer_Amazon
@Sarah_Amzn Would you kindly advise as seller support sends the same generic response
Seller_RlZVPg3d6ZUGP
is it in your limited companies name and does the address match exactly?
Seller_K0Y3SQQNJd5K7
I had the same issue, details were matching but rejected, log into your USA market and check if there is a video verification you have to do, you must complete this and once verified your bank deposit will be accepted, its strange why you need to go over to the USA market but it works
Account Deactivated because of Payment Verfication
I received the email below from Amazon
What type of document do I need to provide?
-- A scanned copy of a certified bank letter for the account currently entered as a deposit method in Seller Central: account number ending in ”.
The document must meet the following criteria:
-- The document must be dated within the last 12 months.
-- The document must show the bank account number, the bank logo, and the account holder's name.
-- If you are operating as a business, the bank account must be in the name of the business.
-- The document must not be a screenshot.
I submitted a certified bank letter, and they keep rejecting it, any ideas how to solve this?
Account Deactivated because of Payment Verfication
I received the email below from Amazon
What type of document do I need to provide?
-- A scanned copy of a certified bank letter for the account currently entered as a deposit method in Seller Central: account number ending in ”.
The document must meet the following criteria:
-- The document must be dated within the last 12 months.
-- The document must show the bank account number, the bank logo, and the account holder's name.
-- If you are operating as a business, the bank account must be in the name of the business.
-- The document must not be a screenshot.
I submitted a certified bank letter, and they keep rejecting it, any ideas how to solve this?
Account Deactivated because of Payment Verfication
I received the email below from Amazon
What type of document do I need to provide?
-- A scanned copy of a certified bank letter for the account currently entered as a deposit method in Seller Central: account number ending in ”.
The document must meet the following criteria:
-- The document must be dated within the last 12 months.
-- The document must show the bank account number, the bank logo, and the account holder's name.
-- If you are operating as a business, the bank account must be in the name of the business.
-- The document must not be a screenshot.
I submitted a certified bank letter, and they keep rejecting it, any ideas how to solve this?
5 replies
5 replies
Seller_ae51e0CJoHqCX
If you go to the bank and ask for a cerified bank letter for your account, they will provide you with one. They do it all the time now for any new or existing business. It is part of the due diligence for money laundering etc.
All you need to do once you have it is scan the document and then save this as a PDF document then send the pdf to Amazon. This is different from a screenshot.
Seller_RkhwrnqBiEnqv
@Spencer_Amazon
@Sarah_Amzn Would you kindly advise as seller support sends the same generic response
Seller_RlZVPg3d6ZUGP
is it in your limited companies name and does the address match exactly?
Seller_K0Y3SQQNJd5K7
I had the same issue, details were matching but rejected, log into your USA market and check if there is a video verification you have to do, you must complete this and once verified your bank deposit will be accepted, its strange why you need to go over to the USA market but it works
Seller_ae51e0CJoHqCX
If you go to the bank and ask for a cerified bank letter for your account, they will provide you with one. They do it all the time now for any new or existing business. It is part of the due diligence for money laundering etc.
All you need to do once you have it is scan the document and then save this as a PDF document then send the pdf to Amazon. This is different from a screenshot.
Seller_ae51e0CJoHqCX
If you go to the bank and ask for a cerified bank letter for your account, they will provide you with one. They do it all the time now for any new or existing business. It is part of the due diligence for money laundering etc.
All you need to do once you have it is scan the document and then save this as a PDF document then send the pdf to Amazon. This is different from a screenshot.
Seller_RkhwrnqBiEnqv
@Spencer_Amazon
@Sarah_Amzn Would you kindly advise as seller support sends the same generic response
Seller_RkhwrnqBiEnqv
@Spencer_Amazon
@Sarah_Amzn Would you kindly advise as seller support sends the same generic response
Seller_RlZVPg3d6ZUGP
is it in your limited companies name and does the address match exactly?
Seller_RlZVPg3d6ZUGP
is it in your limited companies name and does the address match exactly?
Seller_K0Y3SQQNJd5K7
I had the same issue, details were matching but rejected, log into your USA market and check if there is a video verification you have to do, you must complete this and once verified your bank deposit will be accepted, its strange why you need to go over to the USA market but it works
Seller_K0Y3SQQNJd5K7
I had the same issue, details were matching but rejected, log into your USA market and check if there is a video verification you have to do, you must complete this and once verified your bank deposit will be accepted, its strange why you need to go over to the USA market but it works
