Seller Feedback not showing up
Does anybody know how long seller feedback will show up on your Seller Central? I spoke with a support and he/she told me it usually takes 30 days to show up if a customer leaves feedback. I'm still confused because I also heard that they block your seller feedback sometimes. Does anybody have experience with this?
3 replies
Seller_Hi7wbO2Kbo6bl
How is it that you know about feedback that does not show?
Allowing friends/family to buy from you can cost your account.
Danny_Amazon
Hello @Seller_7wFjQYho4XvKq- and thanks for posting!
You can look to this help page guidance on situations where seller feedback comments may be removed, but I am not aware of a firm timeframe when new comments would sync with Seller Central.
Completing standard troubleshooting tasks like clearing cache and cookies or attempting via a new browser may help in refreshing Seller Central, but to the other poster's question, it may be up to date if there are no new feedback comments that have come in. In any event, you can also look to these tools that are used to help manage seller feedback.
Thanks!
-Danny
