How to raise a dispute with amazon when account has been set as inactive
Hi there,
I hope someone can help me. I have been struggling to find a way to contact amazon, they have started charging me for FBA return goods for inventory that does not belong to me. I have been inactive with my seller account since late 2020 and should not have any fba goods in their warehouse, as I requested for them to be returned.
Any help would be much appreciated.
Thanks.
How to raise a dispute with amazon when account has been set as inactive
Hi there,
I hope someone can help me. I have been struggling to find a way to contact amazon, they have started charging me for FBA return goods for inventory that does not belong to me. I have been inactive with my seller account since late 2020 and should not have any fba goods in their warehouse, as I requested for them to be returned.
Any help would be much appreciated.
Thanks.
6 replies
Seller_ZVAz3d5lZuGid
" I requested for them to be returned."
Were they ALL returned to you ? - could there be any of your items still there ?
Julia_Amzn
Hello @Seller_5EhI2l8jiyceF, thank you for reaching out. Could you update me on your case status? Thank you, Julia.
Seller_5EhI2l8jiyceF
Additionally can you please help me with the following @Julia_Amazon@Simon_Amazon:
I had setup my sellers account in 2020 and only sold for few months in 2020 via my sellers account. So I wanted to see a report that shows me:
1 - All the units I had sent to Amazon since I opened the account (I had only operated for few months in 2020 and did not send any units since 2020). Currently I cannot run a FBA inventory report for the year 2020.
2 - Following the same theme as above, I would like a sales report for all sales since the beginning (as mentioned I only ever operated for for a few months in 2020). So a sales report for the whole year of 2020 would be fine, something I can not do as the report doesnt allow me to go that far back.
3 - Finally, I would like a report of returned or damaged units for the year 2020. Again not able to do this as the report does not allow me to go back to 2020.
How to raise a dispute with amazon when account has been set as inactive
Hi there,
I hope someone can help me. I have been struggling to find a way to contact amazon, they have started charging me for FBA return goods for inventory that does not belong to me. I have been inactive with my seller account since late 2020 and should not have any fba goods in their warehouse, as I requested for them to be returned.
Any help would be much appreciated.
Thanks.
How to raise a dispute with amazon when account has been set as inactive
Hi there,
I hope someone can help me. I have been struggling to find a way to contact amazon, they have started charging me for FBA return goods for inventory that does not belong to me. I have been inactive with my seller account since late 2020 and should not have any fba goods in their warehouse, as I requested for them to be returned.
Any help would be much appreciated.
Thanks.
How to raise a dispute with amazon when account has been set as inactive
Hi there,
I hope someone can help me. I have been struggling to find a way to contact amazon, they have started charging me for FBA return goods for inventory that does not belong to me. I have been inactive with my seller account since late 2020 and should not have any fba goods in their warehouse, as I requested for them to be returned.
Any help would be much appreciated.
Thanks.
6 replies
6 replies
Seller_ZVAz3d5lZuGid
" I requested for them to be returned."
Were they ALL returned to you ? - could there be any of your items still there ?
Julia_Amzn
Hello @Seller_5EhI2l8jiyceF, thank you for reaching out. Could you update me on your case status? Thank you, Julia.
Seller_5EhI2l8jiyceF
Additionally can you please help me with the following @Julia_Amazon@Simon_Amazon:
I had setup my sellers account in 2020 and only sold for few months in 2020 via my sellers account. So I wanted to see a report that shows me:
1 - All the units I had sent to Amazon since I opened the account (I had only operated for few months in 2020 and did not send any units since 2020). Currently I cannot run a FBA inventory report for the year 2020.
2 - Following the same theme as above, I would like a sales report for all sales since the beginning (as mentioned I only ever operated for for a few months in 2020). So a sales report for the whole year of 2020 would be fine, something I can not do as the report doesnt allow me to go that far back.
3 - Finally, I would like a report of returned or damaged units for the year 2020. Again not able to do this as the report does not allow me to go back to 2020.
Seller_ZVAz3d5lZuGid
" I requested for them to be returned."
Were they ALL returned to you ? - could there be any of your items still there ?
Seller_ZVAz3d5lZuGid
" I requested for them to be returned."
Were they ALL returned to you ? - could there be any of your items still there ?
Julia_Amzn
Hello @Seller_5EhI2l8jiyceF, thank you for reaching out. Could you update me on your case status? Thank you, Julia.
Julia_Amzn
Hello @Seller_5EhI2l8jiyceF, thank you for reaching out. Could you update me on your case status? Thank you, Julia.
Seller_5EhI2l8jiyceF
Additionally can you please help me with the following @Julia_Amazon@Simon_Amazon:
I had setup my sellers account in 2020 and only sold for few months in 2020 via my sellers account. So I wanted to see a report that shows me:
1 - All the units I had sent to Amazon since I opened the account (I had only operated for few months in 2020 and did not send any units since 2020). Currently I cannot run a FBA inventory report for the year 2020.
2 - Following the same theme as above, I would like a sales report for all sales since the beginning (as mentioned I only ever operated for for a few months in 2020). So a sales report for the whole year of 2020 would be fine, something I can not do as the report doesnt allow me to go that far back.
3 - Finally, I would like a report of returned or damaged units for the year 2020. Again not able to do this as the report does not allow me to go back to 2020.
Seller_5EhI2l8jiyceF
Additionally can you please help me with the following @Julia_Amazon@Simon_Amazon:
I had setup my sellers account in 2020 and only sold for few months in 2020 via my sellers account. So I wanted to see a report that shows me:
1 - All the units I had sent to Amazon since I opened the account (I had only operated for few months in 2020 and did not send any units since 2020). Currently I cannot run a FBA inventory report for the year 2020.
2 - Following the same theme as above, I would like a sales report for all sales since the beginning (as mentioned I only ever operated for for a few months in 2020). So a sales report for the whole year of 2020 would be fine, something I can not do as the report doesnt allow me to go that far back.
3 - Finally, I would like a report of returned or damaged units for the year 2020. Again not able to do this as the report does not allow me to go back to 2020.
