How to raise a dispute with amazon when account has been set as inactive
Hi there,
I hope someone can help me. I have been struggling to find a way to contact amazon, they have started charging me for FBA return goods for inventory that does not belong to me. I have been inactive with my seller account since late 2020 and should not have any fba goods in their warehouse, as I requested for them to be returned.
Any help would be much appreciated.
Thanks.
0 replies
Seller_ZVAz3d5lZuGid
" I requested for them to be returned."
Were they ALL returned to you ? - could there be any of your items still there ?
Julia_Amzn
Hello @Seller_5EhI2l8jiyceF, thank you for reaching out. Could you update me on your case status? Thank you, Julia.
Seller_5EhI2l8jiyceF
Additionally can you please help me with the following @Julia_Amazon@Simon_Amazon:
I had setup my sellers account in 2020 and only sold for few months in 2020 via my sellers account. So I wanted to see a report that shows me:
1 - All the units I had sent to Amazon since I opened the account (I had only operated for few months in 2020 and did not send any units since 2020). Currently I cannot run a FBA inventory report for the year 2020.
2 - Following the same theme as above, I would like a sales report for all sales since the beginning (as mentioned I only ever operated for for a few months in 2020). So a sales report for the whole year of 2020 would be fine, something I can not do as the report doesnt allow me to go that far back.
3 - Finally, I would like a report of returned or damaged units for the year 2020. Again not able to do this as the report does not allow me to go back to 2020.
