Hello ,

I am reaching out to the community for advice and support regarding a persistent issue we’ve been facing with Amazon’s FBA service that has significantly impacted our business. Three months ago, we sent a pallet of our product (ASIN: B0CRVW7H8D) intended exclusively for distribution in specific markets due to regulatory compliance. Despite our account settings explicitly prohibiting shipments outside these regions, our products were erroneously sent to a warehouse in Germany.

Since discovering this error, we have been in continuous communication with Amazon’s Support, receiving multiple assurances that the matter would be addressed urgently. Unfortunately, despite these promises, there has been no resolution, and our calls for action seem to be met with repetitive delays and unfulfilled commitments.

This mishandling has not only resulted in significant financial losses due to the perishable nature of our products but has also hindered our ability to meet demand in our approved markets. What’s more troubling is Amazon’s recent communication indicating no intention to compensate for the loss or expedite the correction process, suggesting a wait of another 30 days for potential resolution.

We are now considering escalating this matter through legal channels and public platforms to seek a resolution and prevent further damage.

Has anyone else experienced similar issues with FBA shipments being misrouted? How did you manage to resolve it, and do you have any advice on dealing with Amazon’s support to expedite action?

Any insights or guidance from this community would be greatly appreciated as we navigate this challenging situation.

Thank you for your support.

Best regards,

Dear all Amazon members,

I am seller since 2021 and paying taxes in Germany and EU through OSS. I am using Lexoffice. I paid EU tax approx 10000€ in 2024 but I received amazon selling tax statement 2024 DAC7 (from Reports> Manage taxes) that I need to pay 3500€ only in 2024.

I calculate EU Tax from csv Excel sheer from Reports>Tax document liberary>Amazon VAT Calculation.

Any suggestion, any good tax consultant, please, I am loosing time and money, I will remain Thankfull to you.

Best Regards,

Eyas

I’ve been selling food products, including organic barberries, on Amazon under our registered brand for three years. Recently, my products earned ISO 9001, HACCP, and EU Organic certifications.

However, since early 2024, I’ve faced several issues:

1-Some of my listings are being deactivated by Amazon.

2-When I try to resolve the issue, I receive a "Request Selling Approval" message.

3-Clicking the link results in the following error:

"We are not accepting applications to sell:

Other product(s)

Other Grocery & Gourmet Foods category in Used, Refurbished, Collectible condition(s)."

-Despite submitting multiple tickets and reaching out to Amazon support, the issue remains unresolved. I’ve been waiting for months with no progress from their internal team. This has caused significant financial losses and wasted time.

It feels like Amazon’s team is either unable or unwilling to assist, leaving me feeling helpless. Has anyone else experienced a similar situation or know of a solution? Is it possible to address this issue through legal channels?

Affected ASINs: B0DG5WSQNB, B0DG5WJD3K, B08L8HNKBH, B08L8GNXC3.