Unused Shipping Label Refund
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Seller_QU28B5aw0Vlcl

Unused Shipping Label Refund

Can I get a refund for an unused FBA shipping label?

I canceled it after 24 hours of FBA creation,

so I contacted Amazon, but I've been waiting for a response from the relevant department for several days, and it's frustrating.

Please let me know.

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Fulfil Orders
Tags:Shipping labels
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Seller_7LrAV0m5llaI7
In reply to: Seller_QU28B5aw0Vlcl’s post

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Seller_QU28B5aw0Vlcl
I canceled it after 24 hours of FBA creation,
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I thought you could only get a refund if you cancel it within 24 hours, not after?

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TaylorR_Amazon
In reply to: Seller_QU28B5aw0Vlcl’s post

Hello @Seller_QU28B5aw0Vlcl, great question! To get a full refund of shipping charges from an Amazon partnered carrier, you must void the shipment within the specified cancellation window:

  • Small parcel shipments: After you have confirmed your shipping selections and accepted the charges, you have 24 hours to void Amazon partnered carrier charges and get a full refund.
  • Pallet shipments: After you have confirmed your shipping selections and accepted the charges, you have one hour to void Amazon partnered carrier charges and get a full refund.

You can void shipments with a non-partnered carrier at any time.

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