Pending Payment of Euro 125.00
Dear Sir,
This is Andy from India. I registered a Pro Merchant Account in the name of Inspire Fashion UK, but later on I decided not to pursue the business anymore. So, I converted the Pro Merchant Account to Individual Account in Dec, 2017. I got a confirmation mail to this effect.
For some reason, I was still being charged the Professional Selling Fee of Euro 25.00 per month by Amazon. Though luckily for me, my old credit card had expired, and I wasn’t actually charged by Amazon UK.
Now, Six Months later, when I am trying to restart my account, it says that I have an outstanding balance of Euro 125.00 in my account.
I request you to kindly provide the details of these charges?? My email id Moderator Edit (Jessica): E-mail address removed.
Regards,
Andy
0 replies
Seller_qZO3ZCjoBXEeL
Hi Andy,
First, please edit your post to remove your email address - this is a public forum!
Second, you’ll need to contact seller support with your request - this is just a forum for sellers to support one another, not an official Amazon helpdesk.
Seller_EJIX7rqDNQJi2
Since you are still getting charged the monthly Professional Seller fee, it indicates that you never downgraded your Selling Plan into Individual.
Here you can verify your current Selling Plan:
Regarding the negative balance, I am afraid you will need to cover it as otherwise, Amazon may suspend your account.
They will only refund the charge if you haven’t sold anything.
Also, here you can downgrade your Selling Plan into Individual:
