Sale but no SDN received
Just a heads-up in case this is a current glitch, and not just my elderly computer playing silly b*ggers. Got an order last night, but no SDN has arrived - I only found out by chance logging in to my seller page this morning. So don’t rely on SDNs, always go to the source
0 replies
Seller_wF4eeUMzknFNM
if SDN = sold despatch now then we are the same
Gavin
CB
Seller_oH6gxlYfGNNUA
We are not getting any messages from Amazon as of about 10pm last night. Only way to see orders and messages is directly on seller central
Seller_DROodOAYHftnc
This has been a recurring problem over the years - not wise to rely on them for notification of a sale.
This last few weeks I have also found that sold items are still appearing on the offers page MANY hours after the item has sold, so potentially it could sell again.
Seller_XcWd0bjg62i66
All of our sales stopped 10 hours ago. Highly unusual, we have sales hourly, especially in the mornings. I vaguely remember something similar happening a while ago, and then a flood of them came in from within the missing timeframe
Seller_66aU54AIe9hkd
No SDN received for my last order, last night and no Listing Confirmation email for an item just listed.
Also Payments Summary not available.
Seller_EJIX7rqDNQJi2
Have you checked if your account’s Notification Preferences are set properly?
https://sellercentral.amazon.co.uk/notifications/preferences/ref=xx_notifpref_dnav_xx
Seller_LeGaLbOenUfqW
Seller Support have said there is a problem, with a fixed expected in the next 2 hours…!!!
Seller_hbcoCVkm9TIBK
Also not receiving emails of sales or messages on amazon uk,
