Hi! I am owner the brand and can not change the text in bullet point and description. When I type new text, the text not changed. How I can fix it ? Thanks.

I would like to update title, color, style and other common attributes for listings that I have created, I own, and am brand registered for.

Updates to not process despite delete and relist, and attempting to contact seller support. I get this reply from amazon " After a review, we’ve determined that the attribute you would like to update for this ASIN has already been claimed by another representative of the brand."

Please help me understand this. I have even logged into the main account to make updates directly instead of using my secondary user login but this only worked for some items. I have outstanding changes that have not gone through and amazon will keep sending me the same reply.

We have DPMA trademark and we have brand registry with amazon.de and the ASIN is under that registered brand. We have tried changing the titles the changes are not being accepted. There is apparently no error.

Upon writing to seller support and also to brand registry, we getting following reply.

After a review, we've determined that the title attribute you would like to update for this ASIN has already been claimed by another representative of the brand.

While we are unable to make updates as per your request, we have sent the changes you requested to the brand owner for consideration.

However, please note that they are under no obligation to make these updates. Your change request may be updated only if accepted by the winning contributor and further follow up is not required by you on the same.

We are the original brand owner and under brand registry, we have not added any other seller central as brand Representative or Rights Owner.

We don't know who is the right owner. Amazon is saying that even though we are the brand owner but catalogg contribution is given to some other seller.

This is nightmare, we have hundreds of products under that brand and suddenly we started getting issue that we cannot change anything.