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Account Health Assurance
We still have the following message on the new Account Health Assurance, our account more than meets the criteria, is anybody else still seeing this?
You meet the criteria to be eligible for Account Health Assurance, and we're reviewing your account prior to enrolling you at this time. Please contact Account Health Support if you have any questions.
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Seller_IfSV5eBt32Mxj
Yep, had that message for a few months. Well over the 250 score and have been since it was introduced.
Seller_d8YGbIjNqwFxn
Do you have an emergency contact number set up and also on a professional selling plan?
The criteria is an Account Health Score of 250 or over and a valid emergency contact number and a professional selling plan.
There is also a vague reference that you need to fully resolve issues when working with Account health support to be eligible. So do you have any outstanding violations which maybe stopping you being eligible?
Seller_s32wPsLAL7ift
No further forward with this, any ideas @Julia_Amzn
Julia_Amzn
Hello @Seller_s32wPsLAL7ift!
Apologies for the delayed response due to the longer weekend off.
What is the status of your AHA?
Best,
Julia.
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